Meet AWAI-Trained Writer:
Richard Barnett
| Location: | Walkerton, IN |
| Professions: | Copywriter, Researcher, Travel Writer, Desktop Marketer |
| Specialties: | B-to-B, Christian, Fundraising, Self-Help, Web/Internet |
Professional Background:
Customer retention is a priority for B2B and B2C businesses because it's becoming more expensive to acquire new customers. The work of a customer retention specialist revolves around creating a positive customer experience environment and resolving customer complaints as they arise. Retention efforts focus on building relationships between brands and customers by leveraging engagement, loyalty, and satisfaction. In a nutshell, I make it easier for you to keep your hard-earned customers.
