Meet AWAI-Trained Writer:

Linda Carter

Linda Carter

Location: Olympia, WA
Professions: Copywriter, Researcher, Social Media Expert, SEO Expert
Specialties: B-to-B, Web/Internet

Professional Background:

• Professional B2B Copywriter: Marketing Analysis, White Papers, Case Studies, Email Campaigns, Newsletters, Blogs, Social Media, Website SEO/Audits, Academic Research, Legal Research & Writing – across 20 industries
• Customer Experience: Audits, Customer Lifecycle, Omni-Channel Technology Solutions, VOC, Quality
• Contact Center: B2B, B2C, BPO, E-commerce (Domestic & Global), Client Services, Vendor Relations
• Leadership: Business Transformation, Sr. Level Operations, Six Sigma & Agile Project Management
• Technical: User Software Implementations, Conversions, Upgrades, and User Experience (CRM Tools, Helpdesk tools, WFM Tools, & Call Center products: on-premise, SaaS, and CCAAS); User Software Development (Vendor, Homegrown), Product Development
Word Craft Wizards Olympia, WA
Founder, Professional B2B Copywriter January 2011-Current
• American Writers & Artists Institute (AWAI) Certified: B2B Copywriting Mastery, White Papers, Case Studies, Website Audits
• Published Author – The Better Business Book Vol 3 and Vol 4 (2017 and 2018)
• Formerly owned and built sports website covering men’s football, basketball, and baseball

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